Email Notifications¶

Receive security alerts via email, with support for immediate notifications and daily digests.

Prerequisites¶

• A verified email address in your account
• Admin or Owner role in Parapet Security

Enabling Email Notifications¶

Step 1: Navigate to Settings¶

1. Log in to app.parapetsecurity.com
2. Go to Settings → Notifications
3. Click the Channels tab

Step 2: Enable Email¶

1. Find the Email card
2. Toggle Enable Email Notifications
3. Verify your email address is correct
4. Click Save

Step 3: Configure Delivery¶

Choose how you want to receive emails:

Email Format¶

Immediate Alert Email¶

From: alerts@parapetsecurity.com
Subject: 🔴 Critical: SSH Brute Force Attack Detected

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🔴 CRITICAL SECURITY ALERT

SSH Brute Force Attack Detected

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Severity:    Critical
Confidence:  94%
Category:    Authentication
Time:        January 28, 2026 at 3:30 PM UTC

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AFFECTED ENTITIES

• Host: web-server-01
• User: root
• Source IP: 45.227.253.98

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RECOMMENDATION

Block source IP 45.227.253.98 at firewall immediately.
Check auth logs for any successful logins from this IP.

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[View in Dashboard]

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You received this because email notifications are enabled.
Manage settings: https://app.parapetsecurity.com/settings

Daily Digest Email¶

From: digest@parapetsecurity.com
Subject: 📊 Daily Security Digest - January 28, 2026

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DAILY SECURITY DIGEST

January 28, 2026

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SUMMARY

Total Alerts: 47

By Severity:
• Critical: 0
• High: 3
• Medium: 15
• Low: 29

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HIGH PRIORITY ALERTS

1. Suspicious PowerShell Execution
   Severity: High | Host: workstation-42

2. Multiple Failed Logins
   Severity: High | User: admin

3. Unusual Outbound Connection
   Severity: High | Host: db-server-01

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TOP AFFECTED ASSETS

Hosts:
1. web-server-01 (12 alerts)
2. db-server-02 (8 alerts)
3. app-server-01 (5 alerts)

Users:
1. admin (7 alerts)
2. service-account (4 alerts)

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[View All Alerts]

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Configuration Options¶

Severity Filter¶

Only receive emails for certain severities:

1. Go to Settings → Notifications → Overview
2. Set Minimum Severity
3. Email respects this global setting

Digest Settings¶

Configure when and how digests are sent:

1. Go to Settings → Notifications → Advanced
2. Under Digest Settings:

Email Recipients¶

By default, notifications go to the account owner. To add more recipients:

1. Go to Settings → Notifications → Channels
2. Click Add Recipients under Email
3. Enter additional email addresses
4. Recipients receive a verification email

Delivery Information¶

Sender Addresses¶

Allowlisting¶

If emails don't arrive, add these to your allowlist:

• *@parapetsecurity.com
• IP ranges: Contact support for current list

SPF/DKIM/DMARC¶

Parapet Security emails are authenticated with:

• SPF ✓
• DKIM ✓
• DMARC ✓

This helps ensure delivery and prevents spoofing.

Managing Email Preferences¶

Changing Email Address¶

1. Go to Settings → Account
2. Update your email address
3. Verify the new address

Unsubscribing¶

Each email includes an unsubscribe link. Alternatively:

1. Go to Settings → Notifications → Channels
2. Toggle off Email Notifications
3. Click Save

Reducing Volume¶

If you receive too many emails:

1. Increase severity threshold - Only critical/high alerts
2. Enable digest mode - Batch non-urgent alerts
3. Adjust quiet hours - No emails during off-hours

Troubleshooting¶

Emails Not Arriving¶

1. Check spam/junk folder - Most common issue
2. Verify email address - Ensure it's correct in settings
3. Check corporate filters - IT may block external emails
4. Send test email - Use the test button in settings

Emails Going to Spam¶

1. Add *@parapetsecurity.com to contacts
2. Mark emails as "Not Spam"
3. Ask IT to allowlist our domain

Delayed Delivery¶

1. Check if digest mode is enabled
2. Check quiet hours settings
3. Rate limiting may batch alerts

Test Email Not Arriving¶

1. Wait 2-3 minutes (email can be delayed)
2. Check spam folder
3. Verify email address is correct
4. Try a different email provider (personal vs corporate)

Security Considerations¶

• Emails are sent over TLS
• Links expire after 24 hours
• No sensitive alert data in subject lines
• Click tracking is disabled

Next Steps¶

• Set up Slack - Real-time notifications
• Configure notification settings - Fine-tune delivery
• Troubleshoot issues - If something isn't working