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Notifications

Parapet Security can notify you through Slack and email when important alerts arrive. Configure notifications to ensure you never miss a critical threat.

Notification Channels

  • Slack


    Real-time notifications in your Slack workspace with rich formatting.

    Slack Setup

  • Email


    Email notifications with digest options for non-urgent alerts.

    Email Setup

Notification Settings

Access notification settings at SettingsNotifications.

Overview Tab

Global notification controls:

Setting Description
Enable Notifications Master on/off switch
Minimum Severity Only notify for this severity and above
Minimum Confidence Only notify when AI confidence exceeds this

Channels Tab

Configure individual notification channels:

  • Slack - Connect workspace and select channel
  • Email - Enable/disable and configure digest
  • Microsoft Teams - Coming soon

Advanced Tab

Fine-tune notification behavior:

Setting Description
Digest Frequency Batch low-priority alerts
Rate Limits Maximum notifications per hour/day
Deduplication Suppress duplicate alerts
Quiet Hours Don't notify during specific times

How Notifications Work

graph TD
    A[Alert Triaged] --> B{Notifications Enabled?}
    B -->|No| C[Dashboard Only]
    B -->|Yes| D{Meets Severity?}
    D -->|No| C
    D -->|Yes| E{Meets Confidence?}
    E -->|No| C
    E -->|Yes| F{Quiet Hours?}
    F -->|Yes| G[Queue for Later]
    F -->|No| H{Rate Limited?}
    H -->|Yes| I[Add to Digest]
    H -->|No| J[Send Notification]

Severity Threshold

The minimum severity setting filters which alerts trigger notifications:

Setting Critical High Medium Low
Critical
High
Medium
Low

Recommendation

Start with High severity threshold. You can always adjust based on your alert volume and team capacity.

Confidence Threshold

The minimum confidence score filters uncertain alerts:

Score Recommendation
0% Notify for all (includes uncertain)
50% Filter out low-confidence alerts
70% Only confident assessments
90% Only very confident assessments

Digest Settings

Batch non-urgent alerts into periodic digests:

Frequency When Sent
Disabled All alerts sent immediately
Hourly Every hour on the hour
Daily Once per day at specified time
Weekly Weekly summary

Digests include:

  • Alert count by severity
  • Top affected hosts/users
  • Link to view in dashboard

Rate Limiting

Prevent notification fatigue during high-volume events:

Setting Default Description
Per Hour 100 Maximum notifications per hour
Per Day 500 Maximum notifications per day

When limits are hit:

  1. Excess alerts go to digest
  2. A summary notification is sent
  3. All alerts still appear in dashboard

Deduplication

Suppress repeated notifications for similar alerts:

Setting Default Description
Window 60 minutes Time window for dedup

Alerts are considered duplicates if they have:

  • Same source IP
  • Same affected host
  • Same alert type
  • Within the dedup window

Quiet Hours

Prevent notifications during off-hours:

Setting Description
Enable Turn quiet hours on/off
Start Time When quiet hours begin
End Time When quiet hours end
Timezone Your local timezone
Days Which days to apply (weekends only, etc.)

During quiet hours:

  • Notifications are queued
  • Sent when quiet hours end
  • Critical alerts can optionally bypass

Testing Notifications

After configuring, test each channel:

Slack

  1. Go to SettingsNotificationsChannels
  2. Click Send Test next to Slack
  3. Verify message appears in your channel

Email

  1. Go to SettingsNotificationsChannels
  2. Click Send Test next to Email
  3. Check your inbox (and spam folder)

Troubleshooting

Common notification issues:

Issue Solution
No notifications Check global toggle is enabled
Missing some alerts Check severity/confidence thresholds
Too many notifications Increase thresholds or enable digest
Slack not working Reconnect workspace, check channel
Email not arriving Check spam folder, verify email

See Troubleshooting Guide for more help.

Next Steps